One of the essential experiences in Kansas City BBQ is lunch hour at Gates. My personal Gates location is State Line, but I imagine that they are all the same; the line is out the door, the air smokey (BBQ smoke, not cigarette smoke), the cashier is arguing with the cook, there is not a table available in the whole place, and you hear a lady (almost erratically) yelling "HI, MAY I HELP YOU?!". The line is doubled back and you are no where close to the front row of the line, yet you hear the lady continuing to yell "HI, MAY I HELP YOU?!" louder and louder, but no one is answering. Eventually people will start staring at you and then one nice (or incredibly frustrated) person will let you know that it is your turn to yell your order forward.